Microsoft SMS 2003: Using Remote Tools

Overview/Description
To explain how to use Remote Tools

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003

Prerequisites
A working knowledge of both client and server Windows operating systems, in particular Windows XP Professional and Windows Server 2003; an administrator-level knowledge of SQL Server, Active Directory, and TCP/IP

Expected Duration
100 Minutes

Objectives:

Microsoft SMS 2003: Using Remote Tools

  • identify the functions of the SMS Remote Tools and the Remote Assistance and Terminal Services features.
  • install and configure SMS Remote Tools.
  • enable and configure Remote Tools in SMS 2003.
  • identify how to use Remote Tools to support clients in SMS 2003.
  • provide remote support for a client.


    • Course Number: 213975_eng