Resolving Issues with the Operating System and Office Applications
Overview/Description
To explain how to resolve issues with the operating system and Office applications
Target Audience
Technical support and help-desk personnel who need to support end users running Microsoft Windows® XP Professional or Microsoft Windows XP Home Edition
Prerequisites
A good understanding of Microsoft Office applications and Windows XP; experience operating in a workgroup or Windows 2000 Server/Windows Server 2003 Active Directory® domain
Resolving Issues with the Operating System and Office Applications