Resolving Issues with Internet Explorer, Application Security, and Security Incidents

Overview/Description
To explain how to resolve issues with Internet Explorer and to configure application security

Target Audience
Technical support and help-desk personnel who need to support end users running Microsoft Windows® XP Professional or Microsoft Windows XP Home Edition

Prerequisites
A good understanding of Microsoft Office applications and Windows XP; experience operating in a workgroup or Windows 2000 Server/Windows Server 2003 Active Directory® domain

Expected Duration
140 Minutes

Objectives:

Resolving Issues with Internet Explorer, Application Security, and Security Incidents

  • troubleshoot settings in Internet Explorer in a given scenario.
  • identify and respond to security incidents in a given scenario.
  • recognize how to manage critical updates.
  • troubleshoot security permissions.
  • manage security settings.
  • troubleshoot application security.
  • resolve queries on security issues.


    • Course Number: 214839_eng