Installing Windows XP

Overview/Description
To explain how to manage Windows XP installations and upgrades

Target Audience
Technical support and help-desk personnel who need to support end users running Microsoft Windows® XP Professional or Microsoft Windows XP Home Edition

Prerequisites
A good understanding of Microsoft Office applications and Windows XP; experience operating in a workgroup or Windows 2000 Server/Windows Server 2003 Active Directory® domain

Expected Duration
105 Minutes

Objectives:

Installing Windows XP

  • perform an attended installation of Windows XP.
  • perform an unattended installation of Windows XP.
  • customize a Windows XP installation in a given scenario.
  • recognize how to perform an upgrade to Windows XP and migrate user settings.
  • troubleshoot a Windows XP installation in a given scenario.
  • troubleshoot users' installation problems in a given scenario.


    • Course Number: 216119_eng