Applying Cisco Troubleshooting Tools
Overview/Description
To introduce the student to routing and switching processes and the tools used to troubleshoot them
Target Audience
Network engineers, network system analysts, and maintenance personnel responsible for troubleshooting network problems; anyone working towards the Cisco Certified Network Professional qualification
Prerequisites
The Interconnecting Cisco Network Devices (ICND) learning path; familiarity with the following learning paths would be advantageous: Building Scaleable Cisco Networks (BSCN), Building Cisco Remote Access Networks (BCRAN),and Cisco: Building Cisco Multilayer Switched Networks (BCMSN)
Expected Duration
320 Minutes
Objectives:
Applying Cisco Troubleshooting Tools
describe the components of a typical router and the routing process.
describe Cisco router switching processes.
describe process switching and fast switching.
explain high-level switching processes.
explain the considerations and guidelines for using the debug command.
outline how to use the debug command effectively for troubleshooting.
show how ping commands are used to prove connectivity.
describe how to use trace commands to test connectivity.
use ping and trace commands effectively for troubleshooting.
discuss the use of Cisco IOS message-logging options to help optimize message relevance and resource use.
list the features of buffers, buffer queues, and buffer parameters.
give details of the commands for examining buffer details.
explain how to obtain information to troubleshoot with the Cisco Technical Assistance Center (TAC).
perform a core dump and use the show memory and show stack commands.
describe available Cisco tools used for troubleshooting.
describe available Cisco diagnostic commands used for troubleshooting.
Course Number: 40509_eng