Diagnosing and Correcting WAN Problems in a Cisco Internetwork


Overview/Description
To describe processes for diagnosing and correcting WAN problems

Target Audience
Network engineers, network system analysts, and maintenance personnel responsible for troubleshooting network problems; anyone working towards the Cisco Certified Network Professional qualification

Prerequisites
The Interconnecting Cisco Network Devices (ICND) learning path; familiarity with the following learning paths would be advantageous: Building Scaleable Cisco Networks (BSCN), Building Cisco Remote Access Networks (BCRAN),and Cisco: Building Cisco Multilayer Switched Networks (BCMSN)

Expected Duration
270 Minutes

Objectives:

Diagnosing and Correcting WAN Problems in a Cisco Internetwork

  • explain the operation of Frame Relay diagnostic commands.
  • discuss how Cisco IOS show commands are used to troubleshoot Frame Relay problems.
  • describe how Cisco IOS debug commands are used to troubleshoot Frame Relay problems.
  • determine how to isolate problems in Frame Relay networks using Cisco IOS troubleshooting commands.
  • troubleshoot a Frame Relay network.
  • describe the ISDN BRI lower layers.
  • identify layer 1 troubleshooting issues.
  • identify troubleshooting targets at the ISDN layer 2.
  • troubleshoot Point-to-Point Protocol (PPP) for ISDN layer 2 negotiations.
  • describe layer 3 of ISDN BRI.
  • troubleshoot layer 3 ISDN BRI.
  • troubleshoot SPID problems on ISDN.
  • describe problems with dialers and called numbers on ISDN.
  • explain how to isolate problems in an ISDN BRI network using Cisco IOS commands and troubleshooting guidelines.
  • troubleshoot ISDN BRI.
  • troubleshoot Frame Relay and ISDN WANs.

  • Course Number: 40522_eng