Giving and Receiving Feedback

Overview/Description
To discuss how to give and receive workplace feedback effectively

Target Audience
All personnel

Prerequisites
None

Expected Duration
70 Minutes

Objectives:

Giving and Receiving Feedback

  • define workplace feedback and identify the characteristics of useful workplace feedback.
  • follow the steps to giving both reinforcement and redirection feedback.
  • follow the steps to receiving both reinforcement and redirection feedback.
  • identify and select strategies for dealing with varying communication styles and difficult feedback situations and to create a feedback action plan.


    • Course Number: 60922_eng