Introduction to Telecommunications

Overview/Description
To introduce basic telecommunications service, technologies, and equipments

Target Audience
Nontechnical business managers, project managers, and end-users who require information on the capabilities of communications technologies to make informed decisions on communications implementations

Prerequisites
None

Expected Duration
190 Minutes

Objectives:

Introduction to Telecommunications

  • discuss the capability and range of services in the telecommunications arena.
  • describe different methods of sending voice and data between locations.
  • describe different equipment types used at a customer premises.
  • discuss changes in communications arising from voice and data convergence.
  • evaluate the suitability of basic telecommunications technologies and equipment.
  • evaluate and select appropriate service providers.
  • describe how to combine communications components.
  • evaluate how upgrading for convergence impacts on a small to medium-sized businesses.
  • describe communications services and components required to meet business needs.


    • Course Number: 72111_eng