Cross-cultural Communications Simulation

Overview/Description
 You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto, the coach of the Springfield Strikers who is from Spain, to discuss the status of the team and her performance in the past season. Later in the simulation, you will try to sign foreign free agents to play for the Strikers. These conversations will put your cross-cultural communication and negotiation skills to the test. This simulation is based on the SkillSoft series "International Communications" and contains links to the following courses: COMM0021, COMM0022, and COMM0023.

Target Audience
 Managers, supervisors, and anyone who communicates globally in their organization.

Expected Duration
0.5 hours

Lesson Objectives:

Cross-cultural Communications Simulation

  • dealing effectively with barriers when communicating in cross-cultural situations.
  • communicating with members of a high-context culture.
  • communicating with members of a low-context culture.
  • responding to direct communicators.
  • responding to indirect communicators.
  • listening actively.
  • following global negotiating protocols.

    • Course Number: COMM002S