Communicating Better with Your Team

Overview/Description
 This course deals with how communication skills contribute to the success of teams and team meetings. You'll learn how to give and receive constructive feedback and how to agree to disagree. You'll also learn strategies to improve coaching effectiveness and team meeting productivity. Whether you're a team leader or participant, you can use these skills to encourage teamwork and cooperation, and to improve overall team productivity.

Target Audience
 Any business professional

Expected Duration
4.0 hours

Lesson Objectives:

Communicating Better with Your Team

  • recognize the value of meaningful feedback for better communication.
  • identify steps for giving feedback.
  • identify steps for receiving feedback while in a meeting.
  • identify techniques to give negative feedback to an employee.
  • handle negative feedback in given situations.

    • Improving the Effectiveness of Your Coaching

  • recognize the value of making coaching an enriching experience.
  • identify strategies to avoid statements that may be misunderstood.
  • identify guidelines to disagree agreeably.

    • Ways to Make Team Meetings More Productive

  • recognize the importance of having productive team meetings.
  • identify responsibilities of leaders to make team meetings successful.
  • identify responsibilities of participants to make team meetings successful.
  • recognize the benefits of using humor in a meeting.

    • Course Number: COMM0104