Effective Listening Skills Simulation

Overview/Description
 Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an instructor, and your fellow conference attendees will be business professionals from various fields and experience levels. Though geared toward bettering communication and listening in a business setting, the seminar environment is casual, offering a safe and stress-free forum for self-evaluation and interaction. This simulation is based on the SkillSoft Series "Effective Listening Skills" and has links to the following courses: COMM0151, COMM0152, COMM0153 and COMM0154. NOTE: For portions of this simulation, note paper and a pen or pencil are required.

Target Audience
 Business professionals at all levels of an organization. This simulation is particularly useful to those who need strong listening skills to be effective in the workplace.

Expected Duration
0.5 hours

Lesson Objectives:

Effective Listening Skills Simulation

  • dealing with distractions.
  • relating the components of formal presentations.
  • classifying communication components.
  • illustrating communication variables.
  • identifying visual components of communication.
  • identifying aural components of communication.
  • applying listening strategies.
  • interpreting complimentary verbal cues.
  • applying mnemonic systems
  • demonstrating group discussion skills.
  • dealing with conversational hot buttons.

    • Course Number: COMM0150