Business Etiquette and Professionalism Simulation

Overview/Description
 The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. But how do you maintain privacy when you sit in one of a dozen cubicles? How should you address your peers and superiors? Deal with peer conflict or workplace friendships? In this simulation, you'll put your business etiquette skills to the test in a series of day-to-day tasks. This simulation is based on the SkillSoft Series "Business Etiquette and Professionalism" and has links to the following courses: COMM0181 and COMM0184.

Target Audience
 Human resource staff, training organizations, and professionals looking to improve or test their etiquette skills

Expected Duration
0.5 hours

Lesson Objectives:

Business Etiquette and Professionalism Simulation

  • applying steps to handle work space intrusions.
  • handling intrusions in your own work space.
  • maintaining etiquette when expressing opinions.
  • maintaining etiquette in conflict situations.
  • handling performance and behavior issues.
  • exercising the power of praise.
  • dealing with professional friendships.
  • communicating standards of behavior.

    • Course Number: COMM0180