Effective Feedback for Employees and Colleagues Simulation

Overview/Description
 Feedback is an essential element of successful businesses. Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback is a powerful tool for improving performance and increasing productivity. In order to achieve such positive results and avoid negative reactions, individuals must be aware of how others receive and employ feedback and learn the process of providing effective critiques. The Effective Use of Feedback for Employees and Colleagues Simulation will provide participants with the opportunity to develop the skills necessary to effectively communicate feedback to their employees, colleagues, and bosses and overcome barriers common to the process of providing feedback. Over the course of four scenarios, learners will be exposed to several situations common to the act of giving feedback and each requiring thoughtful analysis and preparation. Additionally, learners will be required to consider the criticism and feedback of their fellow colleagues or superiors, whether solicited or not. The Effective Use of Feedback for Employees and Colleagues Simulation is based on the SkillSoft series "Effective Use of Feedback for Business." Throughout the simulation links are provided to the following SkillSoft courses: COMM0521, COMM0522, COMM0523, and COMM0525. This simulation comprises four scenarios and an introduction.

Target Audience
 Individuals aiming to improve their performance at work by making effective use of the feedback they are given and the feedback they offer to others--particularly their direct reports and colleagues.

Expected Duration
0.5 hours

Lesson Objectives:

Effective Feedback for Employees and Colleagues Simulation

  • applying the appropriate feedback to different situations.
  • preparing feedback.
  • communicating feedback.
  • applying the feedback process.
  • overcoming barriers to feedback.
  • coping with criticism and feedback.
  • providing feedback to your colleagues and boss.

    • Course Number: COMM0520