Managing Anger in the Workplace Simulation

Overview/Description
 Like most people, you have probably become angry at work. A disagreement with a coworker or manager could make you lose your temper and voice your anger, but is this really a good idea? What will your coworkers or manager think of your outburst? While confronting anger in the workplace is inevitable, it's important to minimize your angry thoughts, emotions and behaviors, and channel your energy into more constructive activities. Your role: As a Product Manager for the high-tech company SafeCom, deadlines on your current campaign are fast approaching. A rocky relationship with your coworker with whom you share responsibility for the campaign and an overworked boss with little time to mediate are both potential catalysts for an increase in your levels of anger and stress. Through it all, you must find a way to keep your cool and finish the day with your campaign and professional relationships intact. This simulation is based on the SkillSoft series "Anger Management in the Workplace" and has links to the following courses: COMM0701 and COMM0702.

Target Audience
 Any employee or manager wanting to reduce the amount of personal anger in the workplace

Expected Duration
0.5 hours

Lesson Objectives:

Managing Anger in the Workplace Simulation

  • managing stress.
  • helping an angry person.
  • arguing without anger.
  • expressing anger appropriately.
  • countering anger.
  • depersonalizing anger.
  • letting go of anger.
  • taking control.
  • responding to anger.
  • understanding anger.

    • Course Number: COMM0700