e-Business Solutions

Overview/Description
 "The best way to predict the future is to invent it." --Alan Kay, director of research, Apple Computers. Retailers are moving from "from mortar and bricks to bits and clicks." Manufacturers are cutting product development time in half and developing new ways to work with partners in their supply chains. Banks are moving beyond ATMs to online banking. Insurance companies are shifting from paper claims to online claims processing. Companies are expanding e-Business initiatives and developing new definitions of service as they do. What e-Solutions have you come up with lately? This course focuses on e-Business solutions that generate competitive strength. You'll have the opportunity to learn about advances in different industries and functions and discover lessons learned as companies venture into e-Business territory. Some have been at it for years, and others are just starting. A new model of best practices is evolving thanks to the courage and ingenuity of leading-edge organizations.

Target Audience
 business professionals, managers, executives

Expected Duration
2.5 hours

Lesson Objectives:

Dot-com Solutions

  • recognize the benefits of building an effective Internet site.
  • choose the attributes of successful Internet markets.
  • identify the examples of how an Internet company can create successful business-to-customer relationships.
  • identify the ways to enhance nonprofit-to-member relationships.

    • e-Functional Solutions

  • recognize the benefits of applying e-Business solutions to functional requirements.
  • identify the examples of effective e-Procurement solutions.
  • identify the examples of an integrated sales application.
  • identify the examples of how a company can use knowledge-tone applications.

    • e-Business Solutions: Service

  • recognize the value of implementing e-Business solutions to common service business needs.
  • identify the ways insurance companies can deliver value in an e-Business environment.
  • identify the e-Business trends in the banking industry.
  • match the telecommunications industry trends to functional solutions.

    • e-Business Solutions: Product

  • recognize how using e-Business solutions in organizations that sell products is important.
  • identify the examples of effective e-Business solutions for retail companies.
  • match the e-Business manufacturing approaches with their outcomes.
  • choose the examples of effective online publishing strategies.

    • Course Number: EBUS0106