Profit Networks


Overview/Description
How can a company take your online order for a sophisticated computing system and have it delivered to your doorstep in a matter of days? By creating a profit network. Profit networks take supply chains one step further into the age of e-Commerce. In this course, you'll learn how to earn your customers' loyalty by providing top-notch service through product customization.

Target Audience
Employees and managers interested in improving customer service

Expected Duration
2.5 hours

Lesson Objectives:

Introduction to Profit Networks

  • recognize benefits of working with a profit network.
  • identify characteristics of a profit network.
  • distinguish between elements of a profit network and those of a supply chain.
  • determine business issues that can be resolved with a profit network in given scenarios.
  • identify keys to providing outstanding service with a profit network.
  • Generating Revenue in Profit Networks

  • recognize benefits of the three revenue-generating elements of profit networks.
  • assess in a business scenario whether a team has applied the key elements of customization in profit networks.
  • determine whether a company in a business scenario has implemented the key strategies for generating revenue through service.
  • apply methods for enhancing profits through working capital and asset efficiency in business scenarios.
  • Executing the Profit Network

  • recognize the importance of the key elements of execution to operating a profit network successfully.
  • identify methods of creating an organizational culture that embraces a profit network.
  • determine whether the necessary features were included in creating an information web in a business scenario.
  • identify strategies for selecting supply chain partners in a profit network.
  • Course Number: EBUS0115