Profit Networks
Overview/Description
How can a company take your online order for a sophisticated computing system and have it delivered to your doorstep in a matter of days? By creating a profit network. Profit networks take supply chains one step further into the age of e-Commerce. In this course, you'll learn how to earn your customers' loyalty by providing top-notch service through product customization.
Target
Audience
Employees and managers interested in improving customer service
Expected
Duration
2.5 hours
Lesson
Objectives:
Introduction to Profit Networks
recognize benefits of working with a profit network.
identify characteristics of a profit network.
distinguish between elements of a profit network and those of a supply chain.
determine business issues that can be resolved with a profit network in given scenarios.
identify keys to providing outstanding service with a profit network.
Generating Revenue in Profit Networks
recognize benefits of the three revenue-generating elements of profit networks.
assess in a business scenario whether a team has applied the key elements of customization in profit networks.
determine whether a company in a business scenario has implemented the key strategies for generating revenue through service.
apply methods for enhancing profits through working capital and asset efficiency in business scenarios.
Executing the Profit Network
recognize the importance of the key elements of execution to operating a profit network successfully.
identify methods of creating an organizational culture that embraces a profit network.
determine whether the necessary features were included in creating an information web in a business scenario.
identify strategies for selecting supply chain partners in a profit network.
Course Number: EBUS0115