Technical Support: Microsoft Windows 98 Networking

Overview/Description
To show how to install and configure network adapters and to explain Windows 98 networking protocols

Target Audience
PC support specialists and help desk operators who need to master the A+ Certification; anyone who needs a technical introduction to the Microsoft Windows family or who wants to install or support an office network

Prerequisites
A general understanding of PCs and of the Internet; a working knowledge of computers and how to create files and folders; familiarity with how to use a mouse and keyboard

Expected Duration
4:00 Hours

Objectives:

Technical Support: Microsoft Windows 98 Networking

  • To introduce network protocols and describe the Microsoft TCP/IP networking protocol
  • To discuss the installation and configuration of the IPX/SPX, NetBEUI, and DLC protocols
  • To explain the use of network adapters in Windows 98
  • To describe how to troubleshoot network problems


    • Course Number: GTS04SE