Technical Support: Microsoft Windows 98 Maintenance and Memory

Overview/Description
To explain Windows 98 support for new hardware technologies and how to resolve hardware and software problems

Target Audience
PC support specialists and help desk operators who need to master the A+ certification; anyone who needs a technical introduction to the Microsoft Windows family or who wants to install or support an office network

Prerequisites
A general understanding of PCs and of the Internet; a working knowledge of computers and how to create files and folders; familiarity with how to use a mouse and keyboard

Expected Duration
4:00 Hours

Objectives:

Technical Support: Microsoft Windows 98 Maintenance and Memory

  • To show how to install hardware and software
  • Describe the emergency startup disk
  • To describe ways of updating device drivers and resolving hardware conflicts
  • To explain how DOS memory is configured


    • Course Number: GTS05SE