Management Skills for the Diverse Work Force

Overview/Description
 Just how do managers handle diversity issues? Are there specific skills required? What methods and policies have been successful in handling diversity issues? These are just some of the questions that come to mind when organizations notice that their workplace is becoming more and more diverse. Management Skills for the Diverse work force offers you information about planning and implementing diversity leadership training for employees at all levels of the company. You'll learn about recruiting new personnel from alternative pools of applicants in order to find the best employees for a diverse work force. You'll find out how to plan an orientation program that emphasizes respect for diversity. Additionally, you'll discover what mentoring programs can and cannot do in promoting diversity programs. Finally, you'll receive suggestions for ways to manage specific diversity issues common to many of today's organizations.

Target Audience
 Employees at any level who desire an understanding of diversity and how to positively implement and maintain valuing diversity programs within the organization.

Expected Duration
5.5 hours

Lesson Objectives:

Selecting a Management Concept that Works

  • recognize the benefits of selecting the right management concepts to promote, implement, and maintain a program that values diversity.
  • select the characteristics of managership orientation.
  • select the characteristics of leadership orientation.
  • apply the most effective leadership strategies in a given scenario.

    • Discovering the Underlying Assumptions

  • recognize the importance of knowing how to determine the underlying assumptions of a corporate culture.
  • identify characteristics of the initial phase of understanding the present corporate culture.
  • choose the best members for a focus group in a given scenario.
  • apply the steps to conduct a focus group meeting in a given scenario.
  • select the purpose of identifying the driving and restraining forces in the initial phase of the assumption change process.
  • determine whether a focus group has properly completed the activities for refining underlying assumptions, given a scenario.

    • Placing Diversity into Corporate Culture

  • recognize the importance of placing diversity into corporate culture.
  • identify correct statements about the 20-50-30 Rule.
  • determine what a leader should do to place diversity into the corporate culture in a given scenario.

    • Managing Diversity Issues

  • recognize the importance of having strategies in place to handle common diversity issues in today's workplace.
  • identify strategies to address gender issues.
  • identify strategies for managing sexual orientation issues.
  • effectively use strategies to manage age issues in a given scenario.
  • determine appropriate strategies for managing cultural issues in a given a scenario.
  • determine whether a company has developed an effective policy to manage religious issues, given a scenario.
  • identify strategies for managing differently-abled issues.

    • Course Number: HR0145