Diversity in the Workplace

Overview/Description
 Did you know that: 1) Hispanics are the second largest culture in the United States? 2) over 80% of working age women are in the labor market? 3) California and New Mexico are the most ethnically diverse states in the U.S.? This course emphasizes the reality and importance of diversity in today's workplace. By taking it, learners will understand and appreciate all types of people and what they bring to your organization. Through a series of self-assessments, case studies, and role plays, learners have the opportunity to explore who they are and what they believe about others. Learners will also determine how to create a workplace that is accepting and appreciative of all types of employees. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass + Green. As of the date reviewed, the content of this course is in compliance with federal law and court decisions.

Target Audience
 This course targets employees at all levels and departments of an organization including line staff, supervisors, and managers.

Expected Duration
3.5 hours

Lesson Objectives:

The Workforce is Changing

  • identify the value of diversity to an organization.
  • identify the major trends in American demographics that influence today's workplace.
  • distinguish between the primary and secondary components of diversity.
  • recognize the attributes of ethnocentrism.
  • identify the meaning of assimilation.
  • identify the meaning of acculturation.
  • determine the meaning of multicultural.
  • distinguish between individualistic and collectivistic value systems.
  • identify which type of communication style is being portrayed in a given scenario.
  • identify how culture affects employees' perceptions of time.
  • determine what type of space issue is being portrayed in a given scenario.

    • Who are You?

  • recognize that one's own experience and perceptions impact one's views about other people.
  • recognize the relationship between cultural identity and one's perceptions of others.
  • determine how one's background and cultural profile affect values and communication styles, in a given scenario.
  • identify the relationship between past messages received about others, and current perceptions of people.
  • analyze how beliefs from the past are influencing someone's life in a given scenario.
  • recognize that feeling badly about one's differences has negative consequences.

    • How Diversity Affects You

  • recognize the importance of diversity issues in his or her current lifestyle, both personally and professionally.
  • identify the benefits of exposing yourself to diversity.
  • identify useful questions to ask when making decisions that involve other people.
  • determine which factors contributed to a cultural collision in a given scenario.
  • determine ways that the cultural collision could be avoided in the future in a given scenario.

    • Creating a Workplace that's Comfortable for All

  • recognize the importance of an individual's contribution to a multicultural workforce in an organization.
  • determine whether communication skills critical for working in a multicultural environment have been correctly applied in a given situation.
  • identify some of the steps you can take to break down barriers between individuals.

    • Course Number: HR0152