Experiencing the Behavioral-based Interview

Overview/Description
 How will you know if you're in a behavioral-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be given tips and strategies for building rapport during the interview, and you'll learn a specific formula for responding to behavioral-based questions. When you've completed this course, you'll be ready and able to effectively participate in a behavioral-based interview.

Target Audience
 This course is targeted at managers, team leaders, supervisors, human resources directors, organizational development directors as well as employees.

Expected Duration
2.5 hours

Lesson Objectives:

Recognizing the Behavioral-based Interview

  • recognize advantages of knowing when you're involved in a behavioral-based interview.
  • differentiate among various interviewing styles.
  • choose questions that are indicative of a behavioral-based interview.
  • identify elements of behavioral-based interviewing.

    • Building Rapport

  • recognize the importance of building rapport during the behavioral-based interview.
  • apply the appropriate rapport-building strategies in a given behavioral-based interview scenario.
  • apply the appropriate strategy for maintaining rapport during a given behavioral-based interview scenario.
  • choose interview moments when rapport can lead to making mistakes.

    • Answering Questions

  • recognize the importance of answering questions with behavioral-based responses.
  • apply the relevant part of the STAR response model to a behavioral-based question in a given interview scenario.
  • sequence the steps in presenting a STAR response to a behavioral-based interview question.
  • formulate a positive response to a request for negative information in an interview scenario.

    • Finishing Touches

  • recognize the importance of closing the interview on a positive note and following up.
  • differentiate between dos and don'ts at the end of an interview.
  • apply the appropriate technique for following up on an interview in a given business scenario.
  • use the appropriate tactic for negotiation of salary and benefits in given scenarios about job acceptance discussions.

    • Course Number: HR0216