Quantitative Management: Queuing Systems

Overview/Description
To introduce queuing systems and to explain how to model and optimize queuing systems

Target Audience
Analysts and business decision makers seeking competency in the area of quantitative management

Prerequisites
A general understanding of information systems and management principles, along with a grounding in calculus and algebra

Expected Duration
4:00 Hours

Objectives:

Quantitative Management: Queuing Systems

  • To analyze queuing systems in terms of the arrival, service, and queuing processes
  • To explain probability distributions in queuing processes, types of queuing models, and ways of determining operating characteristics
  • To demonstrate the formulation of basic queuing system models
  • To explain how to optimize queuing system configurations


    • Course Number: KQM28SE