Lead and Develop Your Staff

Overview/Description
 This course will help new managers excel in their new positions. By assessing work group styles, the new manager can develop and lead the staff to increase productivity. Succeeding as a first-time manager will provide the skills to become a competent manager as well as identify the one quality that matters most--a positive attitude.

Target Audience
 This series is intended for any professional who is about to be or wants to be promoted to a managerial position, has recently become a manager, or is responsible for supervising work done through others.

Expected Duration
6 hours

Lesson Objectives:

Managing Change

  • realize the value of managing change effectively in the organization as a first-time manager.
  • identify how to manage change effectively.
  • identify how to minimize resistance to change.
  • identify how organizational values can eliminate resistance to change.

    • Leadership Skills

  • realize the importance of acquiring leadership skills.
  • identify how to properly correct leadership errors made as a first-time manager.
  • identify how to remain focused.
  • identify how to help others to succeed.
  • identify how to be sensitive to the moment to motivate.
  • identify how to achieve personal excellence.

    • Developing Your Staff

  • realize the value of developing the staff to perform better.
  • identify how the fear-ego-knowledge-fear cycle affects a person in a new position.
  • identify traits to look for in order to hire the right employees.
  • identify the reasons to delegate work.
  • identify the kind of work to delegate.
  • identify how to delegate work correctly.

    • Motivating Your People

  • realize the importance of motivating employees to increase their productivity at work.
  • identify factors that motivate employees.
  • identify how to help employees find meaning in connection to their work.
  • identify how to achieve consistency before setting goals.
  • identify the right way to correct staff behavior.
  • evaluate employee performance to increase productivity.
  • identify how to administer discipline when necessary.

    • Course Number: MGMT0102