Leadership Development for Technical Professionals

Overview/Description
 Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict resolution in order to deal with work teams effectively and the problems that can arise in the work setting. This course will develop your abilities to plan and facilitate productive meetings, resolve conflicts, and create team-based approaches to managing. These skills will better prepare you for your role as a manager, and assist you in motivating and empowering your employees.

Target Audience
 This course is designed for technical professionals who are considering managerial positions in their organizations.

Expected Duration
3.0 hours

Lesson Objectives:

Effective Leadership

  • recognize the benefits of developing effective leadership skills when preparing for management.
  • associate leadership roles with their definitions.
  • match leadership styles with the various leadership behaviors that represent them.
  • use the most appropriate leadership style based on the needs of an individual or group.

    • The Leader as a Facilitator

  • recognize the benefits of using effective facilitation skills as a technical professional preparing for management.
  • identify the steps in the facilitation process followed by effective leaders.
  • apply team building methods to a given scenario.
  • apply communication techniques when facilitating between work teams in a given situation.
  • identify three methods for enhancing performance across work teams.

    • Conflict Resolution for Leaders

  • recognize the benefits of resolving work-related conflict.
  • identify the impact that conflict has on an organization.
  • match the elements of the collaborative strategy for resolving conflict with associated workplace situations.

    • Course Number: MGMT0124