Developing Teams & Correcting Performance Simulation

Overview/Description
 For the duration of this simulation, you will assume leadership of a sales team. Your employer, C.S.S. (Corporate Security Systems), specializes in vehicular and personnel access devices for corporate and governmental clients. Unfortunately, you have inherited a team rife with performance issues. The last manager was not one for confrontation, and he let morale and productivity degrade to such an extent that the teams’ sales region is in jeopardy. This simulation is based on the SkillSoft series "How to Discipline Employees & Correct Performance Problems" and contains links to the following courses: MGMT0131, MGMT0132, MGMT0133, and MGMT0134.

Target Audience
 Managers, supervisors, project team leaders, and human resource professionals who need to counsel and discipline other employees to improved performance.

Expected Duration
0.5 hours

Lesson Objectives:

Developing Teams & Correcting Performance Simulation

  • communicating performance standards.
  • developing a winning team.
  • confronting employees.
  • handling poor performance properly.

    • Course Number: MGMT0130