Understand and Confront Performance Problems

Overview/Description
 This course will help the managers, team leaders and supervisors to understand and confront performance problems. This course gives an insight into why poor performance has to be confronted. It also gives tips on confronting without intimidating.

Target Audience
 Managers, supervisors, project team leaders, and human resource

Expected Duration
2.0 hours

Lesson Objectives:

What Happens When Employees Don't Perform

  • identify the value of confronting employees with performance problems.
  • select examples of poor performance.
  • identify the reasons to confront a non-performer at an early stage.
  • identify categories of performance problems.
  • identify methods to correct employee performance.

    • How to Confront Employees

  • recognize the value of confronting without intimidating.
  • identify how to deal with personal emotions while confronting.
  • identify the seven steps for confronting without intimidating.

    • Course Number: MGMT0131