Setting and Clarifying Standards

Overview/Description
 This course is part of a four-part series teaching the components of effectively managing employee performance and behavior problems.

Target Audience
 Managers, supervisors, project team leaders, and human resource professionals who need to counsel and discipline other employees to improved performance.

Expected Duration
1.5 hours

Lesson Objectives:

What Happens When Standards Are Unclear

  • realize the value of enforcing realistic standards in an organization.
  • identify the categories that help to develop standards.
  • recognize different ways of communicating standards.
  • identify ways to evaluate the effectiveness of standards.

    • Why Employees May Not Meet the Standards

  • realize the value of getting employees to accept the organization's standards.
  • identify the reasons why employees perform below standards.
  • identify ways to get employee buy-in to standards.

    • Course Number: MGMT0132