Performance-based Appraisals Simulation

Overview/Description
 The process of evaluating an employee's performance is not always smooth: it takes time; it makes people nervous; and some see it as intrusive or confrontational. Thankfully, this is not the way things have to be when performance-based appraisals are employed. This simulation will test the concepts of the performance appraisal process as the learner uses the strategies and procedures that are designed to improve the quality of the organization's mission, values, and achievements. As the manager of a call center for High Gear Outfitters, a manufacturer of high-end outdoor gear, the learner will be assigned the task of seeing a PBA initiative through from introduction to implementation. The simulation is broken into three distinct scenarios. Each scenario will cover a selected segment of the PBA process, testing the learner's knowledge and adaptability. This simulation provides links to the following SkillSoft courses: MGMT0141, MGMT0142 and MGMT0143.

Target Audience
 Senior staff, human resources managers, department and division managers, supervisors, team leaders, front-line staff

Expected Duration
0.5 hours

Lesson Objectives:

Performance-based Appraisals Simulation

  • launching a PBA initiative.
  • involving the right people.
  • introducing a PBA initiative.
  • engaging employees in the PBA process.
  • establishing performance goals.
  • encouraging employee empowerment.
  • encouraging open communication.
  • overcoming resistance to the PBA process.

    • Course Number: MGMT0140