Averting Problem Performance Simulation


Overview/Description
You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers for the show report to you. Recently, one of these writers resigned, so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in order to enable achievement. You'll also need to give the new writer performance feedback, and inform him or her of any problem performance issues. This simulation is based on the SkillSoft series "Managing Problem Performance" and contains links to the following courses: MGMT0161, MGMT0162, and MGMT0163.

Target Audience
Managers, supervisors, project team leaders, and human resource professionals who need to deal with problem performance both informally and formally.

Expected Duration
0.5 hours

Lesson Objectives:

Averting Problem Performance Simulation

  • identifying job design.
  • hiring the right people.
  • using probationary periods.
  • communicating performance expectations.
  • giving performance feedback.
  • identifying causes of problem performance.
  • informing the worker of problem performance issues.
  • collecting data to measure performance.
  • Course Number: MGMT0160