Supporting Employees through Change Simulation


Overview/Description
As the former owner of Clifton Property Management, you recently sold your business to a far larger property management company, Cityside Properties, and were appointed as managing broker of one of its offices. In your new role, you will face the many challenges that come with supporting your staff members--both old and new--through a period of change. This simulation is based on the SkillSoft series "Supporting Employees through the Change Process" and has links to the following courses: MGMT0181, MGMT0182, and MGMT0183.

Target Audience
Managers, team leaders, and supervisors who are responsible for implementing change.

Expected Duration
0.5 hours

Lesson Objectives:

Supporting Employees through Change Simulation

  • communicating effectively with your team.
  • communicating with individuals.
  • assessing the need for change.
  • building your team.
  • communicating properly with expert and referent power.
  • demonstrating the proper influence style to overcome resistance to change.
  • building rapport.
  • avoiding organizational conflict.
  • Course Number: MGMT0180