Implementing the Coaching Model
Overview/Description
Coaching requires different mindset from managing. The coaching mode taught here has proven effective with employees, leading to greater job satisfaction, loyalty, commitment and enhanced job performance. The managers who adopt the model have become more productive, less stressed and more positive.
Target
Audience
Managers, supervisors, project or team leaders, human resources professionals and counselors
Expected
Duration
6 hours
Lesson
Objectives:
The Coaching Concept
recognize the benefits of using good coaching skills.
recall the definition of coaching.
recall the two strengths of coaching.
identify the condition for bringing real objectivity to a situation.
recognize that any performance can be enhanced by coaching.
identify the process of keeping everyone focused on goals.
identify the benefits of coaching.
Managing vs. Coaching
recognize the importance of asking open ended questions while coaching.
identify the similarities between Good Managers and Good Coaches.
identify when coaching is appropriate.
identify the six challenges of coaching.
Putting the Coaching Model into Action
identify benefits of the continuum of the coaching model.
identify the six steps of the coaching model in their correct sequence.
identify the appropriate behavior of coaches in each step of the coaching model.
Four Types of Coaching Sessions
recognize the benefits of applying different types of coaching sessions.
identify important behaviors in the Counseling Approach to coaching.
identify important behaviors in the Encouraging and Mentoring Approach to coaching.
identify appropriate situations for using the Training Approach to coaching.
identify important behaviors in the Confrontation Approach to coaching.
Course Number: MGMT0211