Tips and Techniques for Effective Coaching

Overview/Description
 Coaching is not a skill. It is about how you think and not about how you do things. Coaching is not intuitive. Coaching is a continuous process and you are never finished with it. Blindly following the coaching model will not guarantee results. Adapting the model to different types of people, teams, and situations will ensure success. In this course, you will learn how to make your coaching sessions more effective.

Target Audience
 Managers, supervisors, project or team leaders, human resource professionals, and counselors.

Expected Duration
7 hours

Lesson Objectives:

Ten Critical Steps of One-on-one Coaching Sessions

  • recognize the value of following the ten critical steps of one to one coaching sessions.
  • identify the eight questions a coach should ask at the initial-fact finding stage.
  • restate the process of setting the stage.
  • explain the behavior of a coach in defining the challenge.
  • describe the behavior of a coach while getting agreement on facts.
  • explain the behavior of a coach while searching for options.
  • describe the behavior of a coach while prioritizing the options.
  • recall the importance of documenting time bound plans.
  • explain the purpose of praising the employee once more.
  • describe the behavior of a coach in step 10: follow up.

    • How to Tell if a Coaching Session Has Been Successful

  • recognize the value of different coaching styles to bring about change in behavior of different types of employees.
  • recall the six components of a successful coaching session.
  • recall the six characteristics of a proper feedback.
  • recall the five fallacies of feedback.

    • How to Coach Seven Common Types of Employees

  • identify the value of using different coaching styles.
  • restate the important behavior of a coach while coaching the unmotivated employee.
  • restate the purpose of asking open-ended questions while coaching the know-it-all employee.
  • restate the important behavior in coaching the risk taker employee.
  • restate the important behavior in coaching a BALTY employee.
  • restate important behavior in coaching as far as they can go employees.
  • restate the important behavior while coaching a Prima Donna.
  • restate the important behavior while coaching the superstars.

    • How to Apply Individual Coaching Skills to Teams

  • recognize the value of applying components of individual coaching model to teams.
  • restate the behavior of the coach while developing missions and goals.
  • restate the behavior of a coach while developing plans.
  • restate the behavior of a coach while providing growth opportunities.

    • Course Number: MGMT0212