Coaching and the People Issues

Overview/Description
 You know that the unpredictability of the human factor keeps your days interesting and varied. No two people are alike. No situation involving people can always be handled the same way. How can you coach effectively amidst such variables? This course provides a way to turn that maze into a road map. Managing people is hard work. But when you look at critical priorities and create a plan for personal development, you become a proactive coach. This course presents keys to coaching people and shows you how to balance the strengths and weaknesses of individuals. This course also shows how to become a talent agent by becoming a proactive coach who promotes persistence. Finally, it offers insights on how to coach and motivate employees who consistently surpass all your expectations.

Target Audience
 Anyone who has direct reports, from a team leader to the CEO

Expected Duration
3.0 hours

Lesson Objectives:

Proactive Coaching

  • recognize the benefits of proactive coaching.
  • identify the ways to uncover significant gaps in critical work performance areas.
  • identify the ways to focus on personal career priorities and company goals.
  • identify the ways to harness the corporate power available in your people.

    • Balancing Strengths and Weaknesses

  • recognize the benefits of focusing on employees' strengths rather than their weaknesses.
  • identify the ways to focus on employees' strengths.
  • identify the ways to manage weaknesses.
  • identify the ways to reinforce learning through coachable moments.

    • Promoting Persistence

  • recognize the importance of being persistent.
  • identify the ways to link an individual's talents with company needs.
  • identify the ways to manage the plateau stages of development.
  • identify the ways to change behavior habits.

    • Coaching Star Performers

  • recognize the benefits of coaching all employees as star performers.
  • identify the ways to evoke excellence in others.
  • identify the essential elements of corporate vision.
  • choose the ways to challenge employees to reach their full potential.

    • Course Number: MGMT0244