Proactive Approaches to Stop Negativity
Overview/Description
Quite often you may have found it difficult to communicate with a negative thinker. It is quite possible that the negative thinker remained closed to what you were saying. Instead of getting frustrated with the situation, using the right confrontational or coaching skills would help the negative thinker to see reason. This course offers you proven methods to help a negative thinker overcome negativity. You will learn how to avoid common pitfalls that hinder communication, when to confront a negative thinker, and how to use the I-CAN Model to coach negative thinkers.
Target
Audience
Executives, manager, supervisors, team leaders, team members and anyone else who must meet the challenge of changing negative cultures and staff behaviors.
Productive Communication Skills
Confronting Negative Behavior
Coaching Towards Optimism
Course Number: MGMT0312