Building a Case for Change

Overview/Description
 Technology, global markets, mergers, buyouts, changing consumer demands, increasing competition, government regulations and deregulations have made change an ongoing process in most organizations. Not so long ago, change was considered an abnormal condition that must be survived before resuming business as usual. With the advent of the information age, change has become the norm. Business as usual can no longer succeed without receptiveness to change.

Target Audience
 Executives, managers, supervisors, team leaders, team members and anyone else who must meet the challenge of changing negative cultures and staff behaviors.

Expected Duration
1 hours

Lesson Objectives:

The Nature of Change

  • recognize the benefits of understanding the nature of change.
  • identify the triggers of change.
  • identify ways to tie change to performance.

    • The Elements of Change

  • recognize the value of being aware of the components of change.
  • identify technology's role as a change component.
  • identify how process is a change component.
  • identify people's response when faced with change.

    • Course Number: MGMT0321