Change Leadership

Overview/Description
 Whether you're talking about re-engineering your business, restructuring your organization, promoting cultural transformation, or keeping pace with your industry, you're talking about change. Most change is done with one goal in mind: coping with a new, more challenging market. Organizations that have been successful in coping with change have strong leadership that guides the team through a series of initial steps that set the stage for success. In this course, you'll gain an understanding of why change initiatives fail and you'll become familiar with the specific challenges of change. Then, you'll walk through three specific stages of change leadership: establishing a sense of urgency, putting together the change coalition, and developing the change vision. Once you've mastered the skills in this course, you'll have a clear idea of what it takes to initiate the change process in a manner that ensures success.

Target Audience
 Managers, supervisors, team leaders

Expected Duration
2.5 hours

Lesson Objectives:

Understanding Change

  • recognize the benefits of understanding change.
  • identify why change initiatives fail.
  • differentiate between leadership and management by matching the skills with the terms.
  • choose the statements that reflect the three types of challenges involved in change.

    • Establishing a Sense of Urgency

  • recognize the importance of establishing a sense of urgency.
  • select the causes of complacency.
  • identify the strategies for raising urgency levels.
  • match the strategies for creating a sense of urgency with various front-line employee attitudes.

    • Building the Change Team

  • recognize the benefits of building an effective change team.
  • identify the three mistakes to avoid when building a change team.
  • match the characteristics with the descriptions of change team roles.
  • choose the means of creating trust on change teams.

    • Developing the Change Vision

  • recognize the value of developing the change vision.
  • identify the function of vision in developing a change team.
  • match the descriptions of characteristics of a strong vision with the terms.
  • identify the elements involved in creating an effective vision.

    • Course Number: MGMT0331