Decision-making Fundamentals

Overview/Description
 It is a sad fact of life that you are remembered not for the large numbers of good decisions you have made, but for the few that went wrong! This course will help you make better decisions especially in those areas which will have the greatest impact on the business and understand the best style to use in every situation.

Target Audience
 Anyone involved in making decisions in business, though the course will be especially beneficial to recently appointed supervisors and managers

Expected Duration
2 hours

Lesson Objectives:

Defining Objectives for Decision-making

  • identify the benefits of defining clear objectives in the decision-making process.
  • identify the reasons for defining objectives in every decision-making situation.
  • identify the characteristics of a well-defined objective.
  • determine appropriate objectives.

    • Establishing Constraining & Affecting Factors

  • determine the value of identifying factors constraining and affecting the options for decision-making.
  • identify the characteristics of constraints and requirements.
  • identify the characteristics that differentiate essential constraints and desirable criteria.
  • identify ways to scale desirable factors to give more accurate weight to each one.
  • identify and assess factors in a case study.

    • Generating Options and Selecting the Best

  • identify the benefits of imaginative option generation and selection in decision-making.
  • identify ways for determining options in a decision-making situation.
  • define the status quo/no action option.
  • recognize the importance of assessing the risk attached to each option.
  • identify the criteria for selecting the option most likely to meet the objective.
  • select the best option for a case study.

    • Using the Most Effective Style to Ensure Implementation

  • recognize the benefit(s) of knowing their own preferred decision-making style.
  • identify the various decision-making styles.
  • identify which style is most likely to be effective in each situation.
  • identify why people have preferred decision-making styles and the reasons they should know their own preferred style.
  • identify the value of increasing their flexibility by extending the scope of their decision-making styles.

    • Course Number: PD0213