Solution Thinking for Breakthrough Decisions
Overview/Description
Research-based methods and analytical problem solving and decision making are powerful tools for both the growth of knowledge and the advancement of business. As the threats to organizational survival become more complex, however, traditional analytical tools by themselves often fail to provide the breakthrough insights needed to bring success in an uncertain future. In this course, you'll explore problem-solving approaches that can fast track your company's ability to make the breakthroughs that will help shape the competitive ground of tomorrow.
Target
Audience
Managers and employees who need to expand their problem-solving and decision-making skills beyond traditional analytical approaches
Expected
Duration
2.5 hours
Lesson
Objectives:
Keys to 360-degree Thinking
recognize the importance of using 360-degree thinking to go beyond traditional problem-solving approaches.
identify the two principles of 360-degree thinking.
select the solutions that demonstrate leapfrogging.
identify the principle governing collection of information for the solution.
Expand to Integrate
recognize the value of expanding the approach to problem solving.
identify how to expand a project's purposes.
identify the appropriate techniques for expanding solutions.
match the techniques needed for the integration and selection of a solution with their best uses.
Thinking through Uncertainty
recognize the value of expanding assessments of uncertainty beyond two extremes.
match the levels of uncertainty with descriptions demonstrating each level.
match each strategic stance with an example of how it can be used.
match the three strategic actions with the appropriate situations for their use.
Future Thinking
recognize the benefits of accelerating organizational learning for breakthrough thinking.
sequence the steps of organizational learning.
identify the techniques for accelerating organizational learning.
identify the components of a learning history.
Course Number: PD0222