Rational Problem Solving and Decision-making Simulation

Overview/Description
 Robofac, Inc. is a leading supplier of robotic systems for factory automation. The company has had recent success adapting their technology for more specialized applications, including medical, with the highly successful introduction of their voice-controlled, laser surgery arm. Their marketing department is investigating the feasibility of developing "consumer" robots. You, the Product Manager, must work with the VP of Marketing, the head of Design, and the head of Engineering to determine whether or not this is a good business decision and to analyze if Robofac's infrastructure can absorb the project using only existing resources. In this simulation, part two of two, the emphasis is on rational problem solving and decision-making. The goal of this simulation is to provide a fun and interesting problem on which you can practice your problem solving skills. You'll apply effective problem-framing, problem definition and decision-making techniques such as the ease and effect matrix, PMI analysis, the devil's advocacy technique and causal flow analysis. This simulation is based on the series "Problem Solving and Decision-making" and contains links to the following courses: PD0231, PD0232 and PD0234.

Target Audience
 Executives, managers, supervisors, team leaders, and other business professionals who want to enhance their ability to solve business problems and make effective personal and organizational decisions.

Expected Duration
0.5 hours

Lesson Objectives:

Rational Problem Solving and Decision-making Simulation

  • performing causal flow analysis.
  • determining correlation strength.
  • applying problem-redefinition strategies.
  • conducting a PMI analysis.
  • demonstrating sound decision-making principles.
  • employing a comprehensive decision-making style.
  • utilizing problem-framing techniques.
  • constructing an ease and effect matrix.
  • overcoming biases and false assumptions.
  • utilizing the devil's advocacy technique.

    • Course Number: PD023S