Project Quality Planning (PMBOK 2000)

Overview/Description
 Have you seen the old pictures of assembly lines with workers inspecting products for defects? Inspections are still necessary; however, this is no longer the way to achieve quality. Instead, quality must be planned from the onset of a project. This course will help you do just that. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK ® Guide) 2000 Edition, published by the Project Management Institute (PMI ®). Quality Planning is a three-part process. Understanding the inputs, tools and techniques, and outputs to the quality planning process will help make your project a success.

Target Audience
 This series is targeted specifically for project managers, project team members, functional managers with employees assigned to project teams, project stakeholders, any team manager or member interested in project management, executives committed to their organization's growth, managers required to take on new challenges, and top managers with vision.

Expected Duration
2.5 hours

Lesson Objectives:

Quality Planning Inputs

  • recognize the value of using quality planning inputs in projects.
  • construct a quality policy, using the appropriate component examples.
  • select the criteria for a product description document from a list
  • match scope statement definitions to the scope statement elements.
  • identify whether a given example is a standard or regulation.

    • Quality Planning Tools and Techniques

  • recognize the benefits of using quality planning tools and techniques.
  • match the four types of quality costs to their definitions.
  • assess a hypothetical situation using benefit/cost analysis.
  • identify and sequence the necessary steps to create a system and process flowchart.
  • identify the necessary steps to create a cause-and-effect and system flowchart.
  • identify the benefits of benchmarking.
  • match the benchmarking type to the assessment description given.
  • complete a benchmarking process by discerning the appropriate benchmarking steps, given a hypothetical situation.
  • select the characteristics that define the design of experiments concept.

    • Quality Planning Outputs

  • recognize the benefits of using quality planning outputs.
  • assess a hypothetical situation based on operational definitions, checklists, and inputs to other processes.
  • select all characteristics that apply to quality management plans.

    • Course Number: PROJ0461