Facilitating On-site and Virtual Teams


Overview/Description
Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of maturing teams and provide strategies uniquely designed for addressing problems that arise during this phase. The course will also present techniques for strengthening your team and for evaluating team effectiveness. Finally, it will offer strategies for sustaining high performance, including techniques for boosting creativity and motivating through shared leadership roles. By understanding how a maturing team develops and knowing how to apply specific strategies during these stages, you will be able to facilitate a high-performance on-site or virtual team.

Target Audience
Team members, team leaders, managers, supervisors

Expected Duration
4.5 hours

Lesson Objectives:

Evaluating Your On-site or Virtual Team

  • recognize the benefits of evaluating the performance of the team.
  • match the stages of development of a maturing team with examples of teams at those stages.
  • sequence the steps for assessing on-site and virtual team performance.
  • apply the steps for assessing on-site and virtual team performance in a given scenario.
  • match example questions with the sections in a team effectiveness survey.
  • Optimizing Your Team's Performance

  • recognize the benefits of optimizing a team's performance.
  • match the steps of the GROW model for coaching with examples of those steps.
  • apply the steps of the GROW model in a team coaching situation.
  • match techniques that strengthen a team with examples.
  • use techniques to strengthen a team in a given situation.
  • match strategies for keeping a team on track with examples.
  • apply strategies for keeping a team on track in a given situation.
  • Sustaining High Performance

  • recognize the benefits of sustaining high performance.
  • match approaches for stimulating team creativity with examples.
  • stimulate team creativity in a given situation.
  • match strategies for sharing leadership roles with examples of those strategies.
  • apply leadership-sharing strategies in a given scenario.
  • Course Number: TEAM0154