Managing and Leading the Virtual Team Simulation

Overview/Description
 You are a project manager for Data Colony, a software company specializing in the creation of customized databases. Your current project has you working with a team located throughout the United States and for a customer based in Beijing, China. Though the tools and toys of modern technology make communicating with your virtual team and customer possible, to successfully manage your project will require you to adapt and rethink previously learned communication, leadership, and customer service techniques as well as employ new techniques designed specifically for working virtually. This simulation is based upon SkillSoft's "Managing and Leading Virtual Teams" series and has links to the following SkillSoft courses: TEAM0221, TEAM0222, TEAM0223, TEAM0224, TEAM0225, and TEAM0226.

Target Audience
 Top-level managers, training managers, human resource managers, functional managers, supervisors, and team leaders

Expected Duration
0.5 hours

Lesson Objectives:

Managing and Leading the Virtual Team Simulation

  • leading the virtual team.
  • getting commitment from a virtual team.
  • creating a communicative team.
  • designing teams for better collaboration.
  • satisfying the virtual customer.
  • respecting cultural diversity.
  • developing the virtual project.
  • creating a working virtual team.
  • overcoming barriers.
  • resolving communication problems.
  • managing interpersonal dynamics.
  • handling virtual uncertainty.
  • communicating effectively.
  • keeping track of virtual time.

    • Course Number: TEAM0220