Diagnosing and Troubleshooting
Overview/Description
To demonstate procedures for isolating and troubleshooting computer problems
Target Audience
Anyone wanting to become a hardware support technician
Prerequisites
Computer service technicians at entry level or with up to 6 months on-the-job experience
Expected Duration
220 Minutes
Objectives
:
Diagnosing and Troubleshooting
identify procedures for troubleshooting the system board.
troubleshoot power supply, port, and cable problems.
to troubleshoot peripheral and display device problems.
identify system board faults in a given scenario.
troubleshoot adapter problems.
troubleshoot video and sound problems.
troubleshoot storage devices and cooling systems.
troubleshoot notebook computers.
troubleshoot problems with notebook computers in a given scenario.
gather information and troubleshoot computer systems.
troubleshoot computer problems in given situations.
Course Number: 123903_eng