Printers, Maintenance, and Safety Issues

Overview/Description
To present an overview of printers and discuss computer maintenance and safety issues

Target Audience


Anyone wanting to become a hardware support technician

Prerequisites


Computer service technicians at entry level or with up to 6 months on-the-job experience

Expected Duration


160 Minutes

Objectives :

Printers, Maintenance, and Safety Issues

  • identify printer technologies and their characteristics.
  • differentiate between printer interfaces, and identify advantages of different printer options and upgrades.
  • recognize common printer problems and techniques used to resolve them.
  • troubleshoot laser printers in a given scenario.
  • identify the procedures for cleaning and protecting hardware.
  • maintain a hard disk and verify a UPS.
  • identify safety and environmental measures and procedures.
  • maintain a hard disk drive.


    • Course Number: 123904_eng