Operating System Technologies: Concepts and Installation

Overview/Description
To describe the basic concepts relating to Windows operating system technologies and the installation and upgrade process

Target Audience


Technical support personnel

Prerequisites


Personal computer support technicians with at least six months on-the-job experience maintaining Windows 9x and Windows 2000

Expected Duration


160 Minutes

Objectives :

Operating System Technologies: Concepts and Installation

  • distinguish between different types of Windows operating systems.
  • distinguish between the major system files used in Windows 9x and Windows 2000 and their functions.
  • navigate an operating system using a GUI.
  • identify the prerequisites for Windows OS installations and distinguish between the different file systems.
  • perform an operating system upgrade.
  • install a printer using the Add Printer wizard.
  • use the Add Printer wizard to install a new printer.
  • install Windows 98 and Windows 2000.


    • Course Number: 126771_eng