Managing from a Global Viewpoint

Overview/Description
 The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.

Target Audience
 Executives, managers, supervisors, team leaders, and other business professionals who want to initiate or support globalization activities within their organization

Expected Duration
4.5

Lesson Objectives:

Mind-sets: from Local to Global

  • recognize the benefits of embracing a global mind-set.
  • identify common business mind-sets.
  • determine an individual's general mind-set.
  • identify methods for expanding global business knowledge.
  • sequence the steps for developing a global mind-set.
  • analyze business scenarios to determine whether managers have successfully applied the steps of the Circle of Expansion process for developing a global mind-set.

    • Being a Global Business Manager

  • recognize the value of knowing how to manage globally.
  • identify the key attributes of a good global manager or team leader.
  • identify the keys for effective communication across cultures.
  • apply the keys for effectively communicating across cultures in business situations.

    • Supporting Global Business Team Success

  • recognize the value of knowing how to support a global team.
  • identify common challenges faced by global business teams.
  • identify the phases and steps in the process for deploying global business teams.
  • determine whether companies have successfully applied the process for deploying global business teams.
  • identify methods for effectively participating on virtual teams.
  • apply methods for effectively participating on virtual teams.


    • Course Number: STGY0354