Outlook 2003 and Business Contact Manager
Overview/Description
To demonstrate how to use Outlook 2003 with Business Contact Manager
Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003
Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; the Microsoft Office 2003: Advanced Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment, and, preferably, an understanding of the Internet and Microsoft Exchange
Expected Duration
220 Minutes
Objectives
:
Outlook 2003 and Business Contact Manager
identify the main features of Business Contact Manager and configure it in Outlook 2003.
recognize how to configure accounts and business contacts in Outlook with BCM.
create an account and a business contact in Outlook with BCM.
configure opportunities and the product master list in Outlook 2003 with BCM.
configure an opportunity and the product master list in Outlook with BCM.
recognize how to generate linked items for BCM records.
manage linked items for BCM records.
create and manage linked items in Outlook with BCM.
use views and reports in Outlook with BCM.
protect and share BCM data.
change the BCM database associated with a profile and export BCM data.
Course Number: 132617_eng