The Strategic Role of HR in Organizations

Overview/Description
Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, and how HR can use outsourcing and technology to facilitate strategic change. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination.

Target Audience


Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources certification examination; compensation and benefits analysts

Expected Duration


3.0 hours

Objectives :

Lesson Overview

  • recognize the benefits of understanding how to manage change effectively

    • Dimensions of Change

  • recognize the role of HR as a strategic driver in an organization

    • Managing Change

  • recognize the role of HR professionals in managing, supporting, and communicating organizational change

    • Lesson Overview

  • recognize the benefits of being able to strategically manage HR using outsourcing and technology

    • HR Outsourcing

  • recognize the HR functions that may be considered for outsourcing
  • sequence the steps in the outsourcing process

    • The Impact of Technology on HR

  • match trends in technology with examples of how they might be used by HR
  • recognize how technology impacts HR functions and tasks

    • Lesson Overview

  • recognize the benefits of understanding strategic planning in an organization

    • The Organizational Life Cycle and Structure

  • associate the phases in an organization's life cycle and the employee's life cycle with the most appropriate HR strategy, activity, or policy
  • match the organization's life stages to examples of organizations
  • match the generic strategies to the organization that should be using that strategy
  • match HR functions and tasks at each stage in an employee life cycle

    • Interpreting and Gathering Strategic Information

  • sequence the stages in the strategic planning process
  • recognize examples of the information that can be obtained by scanning the internal and external environment
  • determine the external factors to scan in a given scenario


    • Course Number: hr_01_a01_bs_enus